Hours of Operation
Monday through Thursday, 6:30 a.m. to 5 p.m.
Friday, 6:30 a.m. to 7
Saturday, 8 a.m. to 12 p.m.
It is our pleasure to offer our patients and
visitors the availability of Concierge Services in the main lobby of
the Ambulatory Care. These team members are specially trained and experienced
in providing an atmosphere of safety, courtesy, and efficiency. The Concierge
works under the oversight of the Guest Services Department, which is
another resource available to our patients and visitors. Services offered
by the Concierge include:
Greeting and welcoming our patients and families;
"Way Finding" by directing patients
and visitors to their destination;
Assisting patients and visitors
with obtaining wheelchairs;
Assisting patients and visitors with shuffle
service between buildings and to and from their vehicles;
for transportation needs, i.e. taxicabs, assistance with the Bel
Air Town-Go-Round bus, County bus transportation, etc;
information concerning University of Maryland Upper Chesapeake Health (UM UCH), its facilities and
Please do not hesitate to approach our
Concierge Representatives for any assistance you may need.