Upper Chesapeake Health

ABOUT US

Quality Report

In this report, Upper Chesapeake Medical Center and Harford Memorial Hospital show their patient satisfaction scores and their performance on nationally recognized quality indicators and practices. Where available, performance is also displayed for the average hospital in Maryland and in the United States.

These statistics and descriptions are not intended to represent all there is to know about the quality of our hospitals. Please do not attempt to choose a hospital based solely on statistics and descriptions such as those in this report. Although we intend to provide good quality measures to you, current methods of assessing hospital quality are not mature enough to support such a use.

Quality Report Principles

We do not decide what to make public based on how it makes us look.

We give equal prominence to good and bad results.
When we have a nationally endorsed list of indicators, we display every indicator on the list.

We are not the indicator owner.
We do not modify indicator definitions or inclusion/exclusion criteria in any way.
We correct our internal data only for objective errors.
We do not correct data submitted or billed externally unless we also resubmit or rebill the claim.

For more information about Upper Chesapeake Health's Quality Report please email us at quality@uchs.org.